Privacy Policy
- Home
- Privacy Policy
Effective Date: 01/01/2025
Information We Collect
When you make a booking, inquiry, or contact us, we may collect:
Full name
Email address
Phone number
Billing and payment details
Booking details (dates, property, number of guests)
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and usage data
How We Use Your Information
We use your information to:
Process and manage property bookings
Communicate with you regarding reservations or inquiries
Send booking confirmations, updates, or support messages
Improve our website, services, and user experience
Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Payment Information
All payments are processed through secure third-party payment providers.
Voila Rentals does not store your full credit or debit card details.
Payment providers handle your data in accordance with their own privacy and security policies.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic and performance
Enhance user experience
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.
Sharing of Information
We may share your information only when necessary, including:
With property owners or managers to fulfill your booking
With service providers assisting in website operations, payment processing, or customer support
When required by law or legal authorities
All third parties are required to keep your information secure and confidential.
Data Security
We take reasonable technical and organizational measures to protect your personal data against:
Unauthorized access
Loss or misuse
Disclosure or alteration
While no online system is 100% secure, we follow industry best practices to safeguard your information.
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for data processing
Request a copy of your stored data
To exercise your rights, please contact us using the details below.
Third-Party Links
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes indicates acceptance of the revised policy.
Contact Information
For questions regarding bookings or these terms, please contact:
Voila Rentals
📧 Email: support@voilarentals.com
📞 Phone: +1 (813) 753-4400